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Technical Product Manager at Krystal Digital is a full-time role for experienced product management professionals who are skilled in driving the development and improvement of software platforms. The position is located in Wuse Zone 7, Abuja, and involves managing product strategy, development, and launches while collaborating with cross-functional teams.

Krystal Digital is a full-service ICT organization specializing in software development, deployment, and creation of customized, service-oriented applications. The company provides secure, continuously available IT solutions to organizations, institutions, and parastatals, helping clients enhance efficiency and service delivery. Key products include Krystal IT Academy, Central Billing System, iLearnNG, and Myskool portal.

This recruitment seeks a skilled professional to oversee technical product development, strategy, and delivery while ensuring measurable business outcomes.

Technical Product Manager at Krystal Digital Job Location

The Technical Product Manager at Krystal Digital role is based in Wuse Zone 7, Abuja. The position is a hybrid role, allowing a combination of remote and on-site work while leading product initiatives across the company.

Candidates are expected to work closely with product development, design, and engineering teams to deliver innovative solutions that meet customer and business needs.

Job Overview for Technical Product Manager at Krystal Digital

The Technical Product Manager at Krystal Digital will be responsible for the end-to-end management of company products, including defining product roadmaps, overseeing feature development, and guiding launches.

The role requires analyzing market trends, competitor offerings, and customer feedback to inform product strategy. The successful candidate will prioritize features, track performance metrics, and ensure that product initiatives are aligned with business objectives.

This position also involves mentoring junior product managers and fostering a culture of metrics-driven product updates.

Key Responsibilities

The Technical Product Manager at Krystal Digital will perform the following duties:

Define and manage the product roadmap for core platforms.
Conduct market and competitive analysis to identify opportunities for differentiation and innovation.
Develop clear product strategies that align with company goals and objectives.
Collaborate with cross-functional teams, including design, software development, and product management.
Define and prioritize product requirements to ensure successful delivery.
Oversee product lifecycle from ideation, documentation, and process management to launch.
Track North Star metrics and link platform initiatives to measurable business outcomes.
Mentor junior product managers, promoting technical fluency and ownership.
Institutionalize standards, playbooks, and comprehensive documentation for all products.

These responsibilities ensure that products are developed efficiently and deliver measurable value to clients and the business.

Educational and Experience Requirements

Candidates for the Technical Product Manager at Krystal Digital role should have:

Bachelor’s Degree in Business, Computer Science, Engineering, or a related field.
Relevant training and certifications in product management.
3–5 years of experience in product management with at least 2 years in platform or technical product ownership.
Proven experience in shipping and scaling infrastructure products with measurable business impact.

Technical Skills and Competencies

Applicants must demonstrate strong technical fluency, including:

Knowledge of programming stacks such as HTML, Laravel, and SQL.
Familiarity with monitoring and observability tools like Mixpanel, PostHog, and Grafana.
Experience with product management tools and methodologies.
Excellent communication and stakeholder alignment skills across engineering, design, and business teams.
Ability to adapt to fast-paced, dynamic environments and changing priorities.

Application Deadline

The application deadline for the Technical Product Manager at Krystal Digital position is 22 April 2026. Candidates are advised to submit their applications before the closing date.