Sales Customer Service Representative at Kuddy Cosmetics Lagos is a new employment opportunity for qualified candidates seeking full time retail work in Nigeria’s fast growing beauty industry. The company is currently expanding its in store retail operations and is looking for customer focused individuals who are passionate about skincare, makeup, and cosmetics sales.
This job opportunity is suitable for applicants with previous experience in beauty retail or customer service who are ready to contribute to a professional and structured retail environment in Lagos State.
About Kuddy Cosmetics
Kuddy Cosmetics is a Nigerian beauty brand with a growing reputation in the local cosmetics market. The company has expanded its retail footprint through consistent product development, customer engagement, and physical store growth. With multiple outlets and a loyal customer base, the brand continues to strengthen its position in the competitive beauty sector.
As part of its ongoing expansion, the company is recruiting skilled Sales and Customer Service Representatives to support daily store operations and improve customer satisfaction.
Job Title
Sales Customer Service Representative
Location
Apongbon, Lagos Island, Lagos State, Nigeria
Applicants who reside on Lagos Island, Costain, or Surulere are encouraged to apply due to proximity to the store location.
Employment Type
Full Time
Job Summary
The Sales Customer Service Representative at Kuddy Cosmetics Lagos will serve as the primary point of contact for customers visiting the store. This role involves assisting shoppers in selecting suitable beauty products, offering expert advice on skincare routines, and ensuring a positive overall shopping experience.
The ideal candidate must be confident, well groomed, and knowledgeable about beauty products. Strong communication skills and the ability to meet sales targets are essential for success in this position.
Key Responsibilities
Customer Engagement and Service
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Welcome customers warmly and create a friendly shopping atmosphere
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Identify customer needs through active listening and thoughtful questioning
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Recommend appropriate skincare, makeup, and cosmetic products
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Provide product demonstrations, including skincare routines and makeup application guidance
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Offer accurate information about ingredients, benefits, and usage instructions
Sales and Store Operations
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Drive sales by promoting featured and new products
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Maintain detailed product knowledge across all categories
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Ensure shelves, displays, and testers remain clean, organized, and fully stocked
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Assist with in store promotions, product launches, and marketing campaigns
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Support daily store operations to ensure smooth workflow
Customer Relationship Management
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Build long term customer relationships to encourage repeat visits
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Address complaints politely and professionally
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Escalate complex concerns to supervisors when required
Requirements and Qualifications
Candidates applying for the Sales Customer Service Representative at Kuddy Cosmetics Lagos must meet the following criteria:
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Minimum of Ordinary National Diploma
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1 to 3 years experience in beauty retail, cosmetics sales, or a related customer service role
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Demonstrated passion for skincare and cosmetics
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Excellent verbal communication and interpersonal skills
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Smart, confident, and professional appearance
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Good understanding of sales strategies and customer service principles
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Ability to work independently and collaborate effectively with team members
Previous experience as a Beauty Advisor or Retail Sales Assistant will be an added advantage.
Salary and Benefits
The monthly salary for this role ranges from N80,000 to N100,000 depending on experience and performance. Working in a structured retail environment also provides valuable industry exposure and career growth opportunities within the beauty sector.
Application Deadline
All applications must be submitted on or before 13 March 2026.
How to Apply
Interested and qualified candidates should send their updated CV and a brief cover letter to:
careers@kuddycosmetics.com
Applicants must use the subject line:
Application for Sales Representative – Preferred Location Island or Mainland
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Career Growth Opportunity
The Sales Customer Service Representative at Kuddy Cosmetics Lagos role offers hands on retail experience within a growing Nigerian beauty company. Candidates who perform well may gain access to internal advancement opportunities as the company continues to expand its retail network.
Retail professionals in the beauty industry play an important role in educating customers, improving brand perception, and driving revenue growth. This makes the position suitable for individuals who enjoy direct customer interaction and measurable performance targets.
Job Overview Summary
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Position: Sales Customer Service Representative
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Company: Kuddy Cosmetics
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Location: Apongbon, Lagos Island
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Employment Type: Full Time
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Salary: N80,000 to N100,000 per month
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Application Deadline: 13 March 2026
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