The Moniepoint Fraud Desk Officer Job presents an opportunity for professionals with experience in fraud investigation, risk operations, and financial crime prevention to join one of Nigeria’s leading fintech companies. Moniepoint Incorporated is seeking a qualified candidate to support its Fraud Management department by identifying, investigating, and preventing fraudulent activities across its payment and banking platforms.
As digital banking and electronic payments continue to expand, fraud prevention has become increasingly important for financial institutions. This role is designed to help strengthen Moniepoint’s security framework while minimizing financial and reputational risks associated with fraudulent activities.
Overview of the Fraud Desk Officer Role
Moniepoint Incorporated has grown into one of Africa’s recognized financial technology companies, providing payment solutions and banking services to hundreds of thousands of businesses.
The Fraud Desk Officer position is based in Lagos and reports directly to the Head of Fraud Desk. The successful candidate will play a central role in monitoring suspicious activities, conducting investigations, and collaborating with internal and external stakeholders to address fraud-related incidents.
Position Details
The key details of the vacancy include:
- Job Title: Fraud Desk Officer
- Location: Lagos
- Department: Fraud Management
- Reports To: Head, Fraud Desk
- Employment Type: Full-time
The Moniepoint Fraud Desk Officer Job focuses on maintaining the integrity of financial transactions while helping protect customers and the organization from fraud risks.
About Moniepoint Incorporated
Moniepoint is a financial technology company that provides banking and payment solutions for businesses of various sizes. The company has built a strong presence within Nigeria’s fintech ecosystem by offering tools that support business growth, financial inclusion, and digital transactions.
With the rapid growth of digital financial services, organizations like Moniepoint continue to invest in fraud prevention systems, transaction monitoring tools, and risk management professionals to maintain secure financial operations.
Primary Responsibilities of the Fraud Desk Officer
The role encompasses several important functions aimed at detecting, investigating, and preventing fraudulent activities.
The selected candidate will be expected to handle fraud cases from initial detection through final resolution while ensuring compliance with internal policies and regulatory requirements.
Fraud Investigation and Analysis
One of the core responsibilities involves investigating suspicious or potentially fraudulent transactions.
This includes:
- Reviewing reported fraud incidents
- Conducting detailed investigations
- Gathering supporting evidence
- Identifying fraud patterns
- Documenting findings
The objective is to determine the nature of suspicious activities and implement appropriate actions to minimize risk.
Transaction Monitoring and Risk Detection
The Moniepoint Fraud Desk Officer Job requires continuous monitoring of transaction activity across various channels.
Key activities include:
- Analyzing transaction behavior
- Identifying unusual account activity
- Detecting emerging fraud trends
- Monitoring high-risk transactions
- Escalating suspicious cases
Strong analytical skills are necessary to identify irregularities that may indicate fraudulent behavior.
Merchant Risk Management
The successful candidate will also support efforts to identify and manage merchant-related risks.
Responsibilities include:
- Reviewing merchant transaction activities
- Flagging high-risk merchants
- Recommending onboarding restrictions where necessary
- Supporting ecosystem security initiatives
This process helps reduce exposure to fraud across the company’s payment network.
Case Management Responsibilities
Fraud investigations require detailed documentation and effective case management practices.
Maintaining Fraud Case Records
The Fraud Desk Officer will be responsible for keeping comprehensive records of all investigations.
This includes:
- Recording case details
- Maintaining evidence files
- Updating investigation reports
- Tracking case progress
- Ensuring proper closure procedures
Accurate documentation supports compliance obligations and future investigations.
Timely Case Resolution
The role also requires efficient management of case turnaround times.
The successful candidate must ensure:
- Prompt investigations
- Effective communication
- Proper evidence collection
- Timely case closure
Efficient resolution helps minimize operational disruptions and financial losses.
Collaboration with External Agencies
Fraud prevention often requires cooperation with regulatory and law enforcement organizations.
Liaising with Authorities
The Fraud Desk Officer will coordinate with external stakeholders when required.
These may include:
- Financial regulators
- Law enforcement agencies
- Industry bodies
- Compliance organizations
Maintaining professional communication with relevant authorities is essential during fraud investigations.
Regulatory Reporting Support
The role involves familiarity with reporting obligations and financial crime frameworks.
Knowledge of organizations such as:
- Central Bank of Nigeria (CBN)
- Nigerian Financial Intelligence Unit (NFIU)
- Economic and Financial Crimes Commission (EFCC)
can support effective fraud management and regulatory compliance.
Fraud Prevention and Control Enhancement
Beyond investigating incidents, the position also focuses on reducing future fraud risks.
Identifying System Vulnerabilities
The successful candidate will help evaluate internal processes and identify weaknesses that could expose the organization to fraud.
Responsibilities include:
- Reviewing existing controls
- Identifying process gaps
- Assessing operational risks
- Recommending improvements
This proactive approach helps strengthen the company’s fraud prevention framework.
Enhancing Fraud Detection Systems
The role involves providing recommendations for improving fraud monitoring systems.
Potential areas for improvement include:
- Detection rules
- Monitoring procedures
- Reporting mechanisms
- Investigation workflows
Continuous enhancement of fraud controls supports safer financial operations.
Training and Fraud Awareness Responsibilities
Education and awareness are important components of fraud prevention.
Delivering Internal Training Programs
The Fraud Desk Officer will assist in developing and delivering fraud awareness sessions across relevant departments.
Training topics may include:
- Fraud identification techniques
- Emerging fraud schemes
- Reporting procedures
- Risk management practices
Awareness programs help employees recognize and respond to suspicious activities more effectively.
Promoting Fraud Prevention Culture
The position contributes to building a culture of vigilance throughout the organization.
This includes encouraging employees to:
- Report suspicious activities
- Follow compliance procedures
- Protect sensitive information
- Support internal controls
Strong organizational awareness can significantly reduce fraud-related risks.
Educational Requirements
Candidates applying for the Moniepoint Fraud Desk Officer Job must meet specified academic qualifications.
Required Academic Background
Applicants should possess:
- Higher National Diploma (HND)
- Bachelor’s Degree
Relevant disciplines include:
- Accounting
- Finance
- Law
- Criminology
- Related fields
These areas of study provide knowledge that supports fraud investigations and risk analysis.
Experience Requirements
The company is seeking professionals with relevant industry exposure.
Minimum Experience Needed
Candidates should have:
- At least two years of experience
- Exposure to fraud investigations
- Experience handling transaction disputes
- Background in risk operations
Experience gained within fintech companies, digital banking institutions, or payment service providers may be particularly valuable.
Fintech and Digital Banking Exposure
Because the role involves modern financial technologies, familiarity with digital payments and electronic transaction systems is highly beneficial.
Candidates with experience in:
- Fintech operations
- Mobile banking
- Payment processing
- Transaction monitoring
may be better positioned to perform effectively in the role.
Essential Skills and Competencies
The Moniepoint Fraud Desk Officer Job requires a combination of technical expertise and professional skills.
Analytical and Investigative Skills
Applicants should demonstrate:
- Strong analytical thinking
- Problem-solving ability
- Investigative competence
- Attention to detail
These skills are essential for identifying suspicious transactions and assessing fraud risks.
Technical Knowledge
The role also requires familiarity with:
- Fraud detection software
- Transaction monitoring systems
- Case management platforms
- Financial crime detection tools
Technical proficiency supports faster and more accurate investigations.
Communication and Organization
Successful candidates should possess:
- Strong written communication skills
- Effective verbal communication abilities
- Excellent organizational skills
- Time management capabilities
The ability to manage multiple investigations simultaneously is especially important.
Professional Certifications That May Be Advantageous
Although not mandatory, certain certifications can strengthen an applicant’s profile.
Preferred qualifications include:
- Certified Fraud Examiner (CFE)
- Certified Anti-Money Laundering Specialist (CAMS)
- Designated Compliance Professional (DCP)
- Other compliance, AML, KYC, or risk management certifications
These credentials demonstrate advanced knowledge in fraud prevention and regulatory compliance.
Employee Benefits and Career Development
Moniepoint highlights several benefits available to employees.
These include:
- Competitive salary package
- Pension benefits
- Health insurance
- Annual bonus opportunities
- Learning and development programs
- Internal training initiatives
The company also emphasizes an inclusive workplace culture that supports employee growth and collaboration.
Application Information
Qualified candidates who meet the stated requirements can submit their applications through the designated online recruitment portal.
As no application deadline has been announced, interested applicants may consider applying early to ensure their applications are reviewed promptly.
FAQ
What does the Moniepoint Fraud Desk Officer Job involve?
The role focuses on fraud investigation, transaction monitoring, risk assessment, case management, and collaboration with regulatory and law enforcement agencies.
Where is the Moniepoint Fraud Desk Officer position located?
The position is based in Lagos, Nigeria.
What qualifications are required for the Fraud Desk Officer role?
Applicants should possess an HND or Bachelor’s Degree in Accounting, Finance, Law, Criminology, or a related discipline.
Is fintech experience necessary for the Moniepoint Fraud Desk Officer Job?
While not explicitly mandatory, experience in fintech, digital banking, payment systems, or transaction monitoring environments is highly beneficial.
The Moniepoint Fraud Desk Officer Job offers an opportunity for professionals interested in fraud prevention, financial crime investigations, and risk management within the fintech sector. With responsibilities spanning transaction analysis, case resolution, stakeholder collaboration, and fraud control enhancement, the position provides a pathway for career growth in one of Nigeria’s expanding digital financial services industries.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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