Manager Operational Risk Management at MTN Nigeria Ikoyi Lagos is a senior level career opportunity for professionals with strong experience in enterprise risk, internal controls, and operational governance. The position is based in Ikoyi, Lagos, and focuses on strengthening operational resilience within one of Nigeria’s leading telecommunications companies.
According to information originally published by HotNigerianJobs, the company is seeking a qualified candidate to lead and continuously improve its Operational Risk Management framework.
About MTN Nigeria
MTN Nigeria is one of the largest telecommunications providers in Nigeria and part of the MTN Group operating across Africa and the Middle East. The company delivers voice, data, and digital solutions while maintaining structured governance and compliance systems to support business continuity.
MTN Nigeria is recognized for its strong corporate governance culture and its commitment to structured risk management practices.
Job Summary
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Job Title: Manager Operational Risk Management
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Job ID: 7033
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Location: Ikoyi, Lagos
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Reports To: Senior Manager Business Continuity Management and Operational Risk
The Manager Operational Risk Management at MTN Nigeria Ikoyi Lagos will establish, implement, and continuously enhance the Operational Risk Management framework. The role ensures that operational risks are identified, assessed, mitigated, monitored, and reported effectively across the organization.
Mission of the Role
The core objective of this role is to:
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Strengthen control effectiveness
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Reduce operational losses and service disruptions
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Enable informed risk taking within defined risk appetite
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Provide independent advisory support to business process owners
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Ensure consistent use of risk tools such as Risk and Control Self Assessments and Key Risk Indicators
This position plays a strategic role in maintaining operational stability and supporting enterprise resilience.
Key Responsibilities
Operational Risk Framework Development
The successful candidate will:
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Develop and maintain the Operational Risk Management Framework
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Align policies, standards, and procedures with MTN Group requirements
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Ensure consistent application of operational risk methodologies
Risk Assessments and Monitoring
Responsibilities include:
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Facilitating enterprise wide Risk and Control Self Assessments
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Documenting risks, controls, and action plans
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Designing and maintaining Key Risk Indicators and thresholds
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Escalating breaches with root cause analysis and corrective actions
Incident and Loss Event Management
The Manager will:
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Manage operational loss events from capture to reporting
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Classify and validate incidents
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Maintain proper documentation of lessons learned
Scenario Analysis and Advisory
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Conduct scenario analysis for major risk events including system failures, vendor outages, fraud exposure, or process breakdown
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Provide risk advisory during product launches, outsourcing initiatives, partnerships, and system implementations
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Support risk by design integration during business changes
Governance and Reporting
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Maintain operational risk registers and dashboards
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Provide timely reporting to management and governance committees
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Coordinate remediation of audit and assurance findings
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Track closure of risk mitigation actions
Third Party Risk Management
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Partner with procurement and vendor owners to strengthen third party operational risk controls
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Support due diligence and vendor performance monitoring
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Address operational risk issues related to external service providers
The role also involves serving as a subject matter expert in governance forums and operational resilience working groups.
Educational Requirements
Candidates applying for the Manager Operational Risk Management at MTN Nigeria Ikoyi Lagos must have:
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Bachelor’s Degree in Business, Finance, Accounting, Engineering, Computer Science, Economics, or related disciplines
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Professional certifications such as FRM, CISA, CISM, ISO 31000, CIA, CRM, or PRM will be an added advantage
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Fluency in English
Experience Requirements
Applicants should possess:
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Between 6 and 13 years of professional experience
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At least 3 years in Operational Risk, Internal Controls, Internal Audit, Enterprise Risk, Compliance, Fraud Risk, or related areas
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Practical experience facilitating Risk and Control Self Assessments
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Experience developing Key Risk Indicators and operational risk reports
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Demonstrated ability to work with senior management and cross functional teams
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Supervisory or team management experience
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Knowledge of the Nigerian telecommunications industry is an advantage
Application Deadline
The closing date for the Manager Operational Risk Management at MTN Nigeria Ikoyi Lagos role is:
10 March 2026 at 10:55 AM
Candidates are encouraged to complete their applications before the deadline.
How to Apply
Interested and qualified candidates should apply online through the official MTN Nigeria recruitment platform.
Applicants should ensure that all required credentials and professional details are accurately submitted.
Why This Role Is Important
The Manager Operational Risk Management at MTN Nigeria Ikoyi Lagos supports enterprise stability in a highly regulated and competitive telecommunications environment. Effective operational risk oversight reduces financial losses, protects brand reputation, and strengthens regulatory compliance.
For experienced professionals seeking senior leadership in risk governance, this position provides exposure to enterprise wide systems, cross functional engagement, and structured operational frameworks within a major corporate organization.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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