0
0
Customer Support Officer at Rentachef NG is a customer service job opportunity for graduates interested in hospitality and client relations. The position is located in Lekki Phase 1, Lagos and focuses on managing client feedback, resolving service issues, and maintaining strong customer relationships for private chef and catering services
Rentachef NG is a hospitality service provider that offers private chef placements and catering services to clients across Nigeria. The company focuses on delivering personalized culinary experiences through professional chefs and hospitality consulting services.
According to the job listing published on Hot Nigerian Jobs, the organization is recruiting a customer support officer who will serve as the primary point of contact for clients using the
company’s services.
Job Location for Customer Support Officer at Rentachef NG
The Customer Support Officer at Rentachef NG position is based in Lekki Phase 1, Lagos State, Nigeria.
Candidates living close to the Lekki area are encouraged to apply because the role requires consistent communication with clients and coordination with operational teams.
Overview of Customer Support Officer at Rentachef NG Role
The Customer Support Officer at Rentachef NG plays an important role in ensuring client satisfaction across private chef and catering services.
The officer interacts with clients after service engagements to gather feedback about food quality, chef professionalism, and overall service delivery. The role also involves resolving service issues, monitoring customer satisfaction, and ensuring that each culinary engagement meets company standards.
Professionals in this role act as a link between customers and the operational team, helping the company improve its services based on client feedback.
Key Responsibilities of Customer Support Officer at Rentachef NG
The Customer Support Officer at Rentachef NG performs several responsibilities related to client support and service improvement.
Customer Feedback Management
The officer follows up with clients after private chef placements to collect feedback about service quality, chef behavior, and overall customer experience.
This information helps the company maintain service standards and identify areas for improvement.
Complaint Resolution
Handling client complaints in a professional and respectful manner is a key responsibility. The officer works to resolve issues quickly while ensuring that both the client and the company reach a fair outcome.
Service Improvement Analysis
Customer feedback is analyzed to identify patterns and recurring service concerns. The officer provides this information to the operations team to help improve service delivery.
Relationship Building
The role involves maintaining strong relationships with clients through regular communication and proactive follow ups.
Building positive relationships helps increase customer trust and loyalty.
Customer Satisfaction Monitoring
The officer maintains records of customer satisfaction levels and tracks the resolution status of service concerns.
Daily and weekly reports help ensure that customer issues are addressed promptly.
Educational Requirements for Customer Support Officer at Rentachef NG
Applicants interested in the Customer Support Officer at Rentachef NG role must possess a Bachelor degree in one of the following fields:
-
Hospitality
-
Mass Communication
-
English
-
Food Science
-
Marketing
-
Economics
Candidates should also have between one and two years of professional experience in customer service or related roles.
Salary for Customer Support Officer at Rentachef NG
The salary offered for the Customer Support Officer at Rentachef NG position is 100,000 naira per month.
Employees may also have access to performance based incentives depending on individual performance and company policies.
Key Skills Required
Successful candidates for the Customer Support Officer at Rentachef NG role should possess several professional skills.
Communication Skills
Strong communication skills are necessary for interacting with clients, addressing concerns, and maintaining professional relationships.
Problem Solving Ability
The officer should be capable of identifying issues and proposing effective solutions to improve customer experiences.
Attention to Detail
Noticing small service details such as delays or special customer preferences helps ensure high quality service delivery.
Organization and Proactive Thinking
Customer support officers must manage client feedback efficiently and anticipate potential service issues before they escalate.
Brand Responsibility
Employees in this role are expected to represent the company professionally and maintain the reputation of the Rentachef NG brand.
Benefits of Working at Rentachef NG
The Customer Support Officer at Rentachef NG role provides several professional benefits including:
-
Opportunity to work with a hospitality service brand in Nigeria
-
Exposure to customer experience management in the catering industry
-
Opportunities for professional growth within a creative environment
-
Performance based incentives
Application Deadline
The application deadline for the Customer Support Officer at Rentachef NG position is 25 March 2026.
Interested candidates should submit their applications before the deadline.
How to Apply for Customer Support Officer at Rentachef NG
Qualified candidates who meet the requirements for the Customer Support Officer at Rentachef NG role should send their application through email.
Applicants are required to submit the following:
-
LinkedIn profile
-
Curriculum Vitae
-
Cover letter
Applications should be sent to the recruitment email provided by the company with Customer Support Officer as the subject line.
How to Apply
Interested and qualified candidates should send their Linkedin profile, CV and Cover Letter to: rentachefrecruit@gmail.com using “Customer Support Officer” as the subject of the mail.
Click here to join Blaqloaded WhatsApp Community:
https://chat.whatsapp.com/CGqx3dQeTPhKI3iuVF20PE
Click here for more jobs
